IBM today introduced a new software solution that enables businesses to make sense of the explosion of information from emerging social networks on the Web to deliver new insight into brand reputation and customer, competitor and public opinion about their company.
– from Market Wire
IBM’s new Public Image Monitoring Solution “assesses the tone of blogs and posts: positive, negative or neutral. It also identifies hot topics of discussion.”
Read a personal account via David Weinberger’s IBM shows del.icio.us for the enterprise, and more post.