Comments on: Instant Messaging 2.0? Yahoo! Messenger Still Not http://kenyarmosh.com/instant-messaging-20-yahoo-messenger-still-not/ Ken Yarmosh is a product strategist who helps organizations, businesses, VCs, and technology developers maximize their Internet and mobile investments. Fri, 05 Feb 2010 14:22:18 +0000 http://wordpress.org/?v=2.9.2 hourly 1 By: Guest Blogger at Read / Write Web - TECHNOSIGHT :: Ken Yarmosh http://kenyarmosh.com/instant-messaging-20-yahoo-messenger-still-not/comment-page-1/#comment-3488 Guest Blogger at Read / Write Web - TECHNOSIGHT :: Ken Yarmosh Thu, 13 Jul 2006 12:33:37 +0000 http://www.technosight.com/blog/instant-messaging-20-yahoo-messenger-still-not/#comment-3488 [...] I’d like to welcome any Read/Write Web readers and encourage you to browse around my blog. If you like the analytical writing that Richard often does, then you will probably find my Instant Messaging 2.0 or Why Experts are Rejecting ‘Generic’ Memetrackers posts interesting. If you are product/service review fan in the mold of TechCrunch and Mashable, then check out my recent posts on SiteKreator.com and Cambrian House Software. [...] [...] I’d like to welcome any Read/Write Web readers and encourage you to browse around my blog. If you like the analytical writing that Richard often does, then you will probably find my Instant Messaging 2.0 or Why Experts are Rejecting ‘Generic’ Memetrackers posts interesting. If you are product/service review fan in the mold of TechCrunch and Mashable, then check out my recent posts on SiteKreator.com and Cambrian House Software. [...]

]]> By: Denis D. McDonald http://kenyarmosh.com/instant-messaging-20-yahoo-messenger-still-not/comment-page-1/#comment-2975 Denis D. McDonald Thu, 22 Jun 2006 20:13:13 +0000 http://www.technosight.com/blog/instant-messaging-20-yahoo-messenger-still-not/#comment-2975 As you say, it is partly an issue of managing expectations, and partly an issue of how accurate the "presence" information is. If I answer the phone a split second before an IM message pops up, am I obliged to excuse myself from the phone call in order to type "can't talk" or switch my IM status to "busy"? It seems we're talking a matter of etiquette here, in addition to the issue of whether or not the presence information visible at the other end is accurate and timely. As you say, it is partly an issue of managing expectations, and partly an issue of how accurate the “presence” information is. If I answer the phone a split second before an IM message pops up, am I obliged to excuse myself from the phone call in order to type “can’t talk” or switch my IM status to “busy”?

It seems we’re talking a matter of etiquette here, in addition to the issue of whether or not the presence information visible at the other end is accurate and timely.

]]> By: Ken Yarmosh http://kenyarmosh.com/instant-messaging-20-yahoo-messenger-still-not/comment-page-1/#comment-2965 Ken Yarmosh Thu, 22 Jun 2006 17:18:02 +0000 http://www.technosight.com/blog/instant-messaging-20-yahoo-messenger-still-not/#comment-2965 Dennis...the difference is that IM is presence based. When I call you on the phone, I don't actually know if you are there or not. So, it is an expectation issue, as you wisely pointed out. If I see someone online and IM them, I know they are there and are purposefully ignoring me. It's similar to sending someone to voicemail via a cellphone. I used to do that all the time and had a number of people get annoyed with me because they knew I was available but wouldn't take their call. I'm not sure we can change these expectations but I'd be interested to hear your ideas. Dennis…the difference is that IM is presence based. When I call you on the phone, I don’t actually know if you are there or not. So, it is an expectation issue, as you wisely pointed out. If I see someone online and IM them, I know they are there and are purposefully ignoring me.

It’s similar to sending someone to voicemail via a cellphone. I used to do that all the time and had a number of people get annoyed with me because they knew I was available but wouldn’t take their call.

I’m not sure we can change these expectations but I’d be interested to hear your ideas.

]]> By: Denis D. McDonald http://kenyarmosh.com/instant-messaging-20-yahoo-messenger-still-not/comment-page-1/#comment-2963 Denis D. McDonald Thu, 22 Jun 2006 15:26:21 +0000 http://www.technosight.com/blog/instant-messaging-20-yahoo-messenger-still-not/#comment-2963 Ken, perhaps the problems is not the availability of customizable settings ("invisible to this group," "not invisible to that group") but the social expectation that when you are viewed as "online" or "available" that you automatically MUST respond to the IM? Shouldn't the situation be the same as answering the phone -- just because the phone rings; you don't have to answer it. With caller ID on the phone you can add an even greater level of control. Why should it be any different with Instant Messaging? - Dennis Ken, perhaps the problems is not the availability of customizable settings (“invisible to this group,” “not invisible to that group”) but the social expectation that when you are viewed as “online” or “available” that you automatically MUST respond to the IM? Shouldn’t the situation be the same as answering the phone — just because the phone rings; you don’t have to answer it. With caller ID on the phone you can add an even greater level of control. Why should it be any different with Instant Messaging? – Dennis

]]> By: Ken Yarmosh http://kenyarmosh.com/instant-messaging-20-yahoo-messenger-still-not/comment-page-1/#comment-2909 Ken Yarmosh Wed, 21 Jun 2006 13:24:39 +0000 http://www.technosight.com/blog/instant-messaging-20-yahoo-messenger-still-not/#comment-2909 Todd...I admit I wasn't aware of this particular feature because I'm not a Yahoo! Messenger user. I just used this news to make a more generalized request to presence based IM systems (if you notice, I don't hit on Yahoo! Messenger specifically, except in regards to their new plug-ins). That being said, I did download Yahoo! Messenger to try it out. After significant install problems, I did get it up and 'running'. But it just sat indefinitely when I tried logging in - and I tried multiple Yahoo! IDs. BTW...don't you think you should mention that you work for Yahoo!? I think that's only fair considering the defensive tone you took. Thanks for the heads-up. I stand corrected on this feature in Yahoo! Messenger - although, I'm still not going to use it because I don't know anyone who does. Todd…I admit I wasn’t aware of this particular feature because I’m not a Yahoo! Messenger user. I just used this news to make a more generalized request to presence based IM systems (if you notice, I don’t hit on Yahoo! Messenger specifically, except in regards to their new plug-ins).

That being said, I did download Yahoo! Messenger to try it out. After significant install problems, I did get it up and ‘running’. But it just sat indefinitely when I tried logging in – and I tried multiple Yahoo! IDs.

BTW…don’t you think you should mention that you work for Yahoo!? I think that’s only fair considering the defensive tone you took.

Thanks for the heads-up. I stand corrected on this feature in Yahoo! Messenger – although, I’m still not going to use it because I don’t know anyone who does.

]]> By: Todd Beaupre http://kenyarmosh.com/instant-messaging-20-yahoo-messenger-still-not/comment-page-1/#comment-2889 Todd Beaupre Tue, 20 Jun 2006 23:21:13 +0000 http://www.technosight.com/blog/instant-messaging-20-yahoo-messenger-still-not/#comment-2889 You might want to brush up your research on Yahoo! Messenger before you write about it for others. It has offered selective “stealth” settings (providing presence management distinctions for individual and group) for several versions now. These statements from your post are not accurate:

“The only option I have right now is make my IM “invisible” to everyone.”

“Right now, the only way I’m accomplishing this separation is by having two different AIM accounts. One is exclusively for work and the other is personal.”

From Yahoo! Messenger:
http://messenger.yahoo.com/stealth.php
http://help.yahoo.com/l/us/yahoo/messenger/messenger8/managingim/managingim-21.html

]]> By: 21talks — Yahoo! widget enhanced Messenger should go citizen journalism http://kenyarmosh.com/instant-messaging-20-yahoo-messenger-still-not/comment-page-1/#comment-2867 21talks — Yahoo! widget enhanced Messenger should go citizen journalism Tue, 20 Jun 2006 14:05:49 +0000 http://www.technosight.com/blog/instant-messaging-20-yahoo-messenger-still-not/#comment-2867 [...] Yahoo! enhanced its VoIP messenger with widgets. Okay, it’s not a big deal. And some voices, like the Ken Yarmosh’s, fired on the tiny-made-giant feature. Guess what? I don’t care! I don’t need my chat application to do any of that — I already have a web browser. [...] [...] Yahoo! enhanced its VoIP messenger with widgets. Okay, it’s not a big deal. And some voices, like the Ken Yarmosh’s, fired on the tiny-made-giant feature. Guess what? I don’t care! I don’t need my chat application to do any of that — I already have a web browser. [...]

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