Ken Yarmosh – Product Strategist and Technology Connoisseur

Ken Yarmosh is a product strategist who helps organizations, businesses, VCs, and technology developers maximize their Internet and mobile investments.

The other day, my Facebook friend FaceTime'd me using FacePlant about Face Cash'ing the money he owed me. #
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Google’s FeedBurner – Hanging Tough, Lazy Bloggers, or No Legitimate Alternatives?

Aside from the fact that many bloggers felt abandoned by the “FeedBurner love” since it was purchased by Google, FeedBurner was placed in the bull’s-eye of bloggers at the start of 2009 for two main reasons — feeds not updating quickly enough and changing their ping address without notifying anyone. During the migration from FeedBurner to Google, around the same time, people were also annoyed at stats not staying consistent with the switch. For the updating of feeds issue, the problem should now be resolved with PubSubHubbub. Good for them.

My instinct was that FeedBurner was going to face an impending exodus. Fast forward to just past the midway point of 2009 — now. I’ve surveyed the top tech blogs to see who has stuck with FeedBurner. Using them as a barometer, many are still snuggled up with FeedBurner. During my analysis, only one had switched to a self-hosted feed but has since switched back to FeedBurner before I clicked publish. Go figure.

Indeed, while I was going to experiment with self-hosting my feed, I too have just never gotten around to it. Is it because I’m thrilled with every aspect of FeedBurner? Negative. In fact, there is one issue related to the migration from FeedBurner to Google services that continues to irk me — multiple feed addresses. Let’s take a closer look.

During the migration from FeedBurner to Google, we got this notice after the migration (my emphasis) –

You will no longer be able to sign in to feedburner.com, but that’s okay: from now on, there is no reason to do so. Also, your old FeedBurner feeds, found at feeds.feedburner.com, will automatically redirect traffic to their new addresses on the feeds2.feedburner.com domain. You may still want to update any links or buttons on your website to use the new feeds2.feedburner.com address.

Many made that switch and Google showed the “feeds2″ address as the address listed in the FeedBurner service. I’ve noticed recently, however, that it’s back to “feeds” (with no indication “why” from what I’ve seen) –


Now, Google is pretty smart, so I’m sure that regardless of the feed address someone is subscribed to, it is likely getting logged as a subscriber. But let’s consider the confusion someone might see in an RSS reader –


There’s also a valid feed address that starts with “feedproxy” (http://feedproxy.google.com/name). So, there can be three different addresses for a single feed. I’m sure this makes life difficult for Google engineers but it also can create confusion for the end-user.

Making the Switch?
To be fair, Google is doing more with FeedBurner. While not a FeedBurner-specific feature, PubSubHubbub is now available on all FeedBurner feeds with PingShot enabled. They’ve also added a Map Overlay for stats and some subject line customizations for RSS to email.

Considering that it’s all free, there’s little room to complain. But, like the above, there are reasons for dissatisfaction. So, why are more bloggers not switching?

For starters, it’s easier to stick with FeedBurner. No, it’s not perfect but it is good enough and the far and away dominant option. And for people who have been with FeedBurner from the beginning, there’s significant historical data there. Not to mention, the fact that migrating could mean the loss of some subscribers.

A close second, is that bloggers are not aware of alternatives. FeedBlitz has made a big push to take on dissatisfied FeedBurner customers because of the early year criticisms. It’s a paid service, however, and that has likely slowed its progress.

The yet to be launched feedsqueezer may be another choice. While it will have a free service, it will be focused on being a paid service based on volume. Since its inaugural blog post in January ’09, it has been relatively quiet. I’m sure many will give them a go, especially because they will provide the ability to create a CNAME record, allowing a publisher to effectively own the feed address.

For the purists who want to own the feed address and the statistics, there are some platform-specific options like the WordPress FeedStats plugin. The one that I’d most likely move to, if I were not so complacent, is Mint’s Bird Feeder Pepper. In the event you still want to showcase your feed stats, there’s also a little Minty Readers Pepper.


Concluding Thoughts
For now, the cries of foul and fail against Google (FeedBurner) seem to have subsided. Some of that is due to Google’s efforts (they should address the feed address questions above) while another element is due to bloggers being too busy to be bothered with the annoyance of switching from a service that is good enough and arguably still the best option. At the very least, there are options to try and a now listening Google — and that’s definitely a better situation than six months ago.

Apple’s iPhone – Modern Day Indentured Servitude

Apple is in a unique position. It controls the OS of the most popular phone ever and is also the creator of the device (hardware). More importantly, Apple plays the gatekeeper of the content that is allowed onto it through the management of the App Store. The only thing Apple does not control are the pipes, with AT&T being the sole owner of cellular service in the U.S.

As consumers, we have given Apple a tremendous amount of power. The key word is “given.” In exchange for a highly fashionable, highly useful, and highly fun mobile device, we have agreed to a scenario where we in fact have little rights and few opportunities to legitimately gripe about how Apple treats us. That means if Apple decides to pull or ban Google Voice apps from the App Store, under their advisement or coercion from AT&T (or other cellular providers), the only credible response consumers have is, “Thank you sir, may I have another?”

It is important to recognize that Apple is not in too dissimilar a position as its iPhone users. Namely, in most markets, it too is in a relationship dominated by a single partner. As consumers yield to Apple’s will because we absolutely must have an iPhone, so Apple must have the pipes for its device. Until exclusive contracts expire, Apple will be locked into the whims of its partner.

That doesn’t get Apple or consumers off the hook though. Apple has shown time and time again that it is happy to waive a tyrannical, competition-killing hand on apps that want to mimic (but really improve) iPhone functionality. It goes farther than that. Many of its OS 3.0 features were essentially usurped from apps that had already solved problems that Apple didn’t, couldn’t, or hadn’t thought about.

Sorry landscape emails programs, voice memo recorders, and the entrepreneurs and engineers who spent countless hours answering similar market demands — your apps will become obsolete with the next OS release. But thanks for giving us a head start!

Love,

Apple

Let’s be honest with ourselves. We weren’t that angry that Apple yanked those apps into core features. With OS 3.0, we didn’t have to pay for them and the experience overall was much more seamless. Yes, if Apple opened up more of its OS, maybe the latter point is moot — but it hasn’t and it likely won’t (for now).

And now for some more honesty. No one is forcing us — forcing you –to stay on the iPhone. Digerati like to write long-winded, soul-searching posts about how they are so tired of Apple and AT&T and are really — this time, this time for sure — ready to leave. If I worked at Apple or AT&T, I’d bookmark those posts under a folder called “veiled threats” and read them when I wanted a good laugh.

But it’s “not fair,” you say, “Apple controls everything.” Yes, they do. And if you don’t like it, go support an open source initiative like Android or try the Pre. After all, competition is the only thing that is going to make Apple more honest. In the meantime, more power to them. They’ve built a killer product, set up the rules for how they want to operate their business, and have millions of customers freely agreeing to those terms. Until there’s something better or consumers start voting with their wallets, let’s stop getting tears on those fingerprint resistant screens.

It’s Time to Bring “Old” Blogs into the Real-time Web

Today’s culture values, no, expects immediacy. And the latest technology is only strengthening the psychosis of now. What we see with Twitter and the “real-time” web is a world where information is old in minutes instead of hours (as if hours were so terrible). Like the blog, tools like Twitter have shattered the traditional channels that information traveled. In some ways, the real-time web has even challenged the importance of the blog or at least the way many have used it.

For more than several years, early adopters have relied heavily on RSS and aggregators (machine and human driven) to act as their sources for news and information. Lately, however, these sites contain stale content compared to the trove of links and breaking news in the stream of micro-blogging updates. As a result, the stream for early adopters has for the most part, replaced those sources. People don’t want to read today’s news tomorrow. More apt is that they don’t want to read this morning’s news at lunch.

Bloggers have felt this change and adapted accordingly. Many simply spend more time on Twitter. Others have changed their cadences to put out shorter, more timely posts. The big blogs have soaked up larger and larger numbers of writers to keep their content fresh and relevant. But that’s just throwing people and processes at a larger issue — most blogging platforms aren’t built for the real-time web.

Most but not all. Posterous, for example, is gaining significant traction because of how quickly and easily it facilitates getting content to the web. And like Tumblr, it deals with different types of content very well, be it text, photos, videos, or MP3s.

Perhaps the important difference with these systems though, is that overall, they encourage a blogger to be less constrained. For example, not only can posts of all types of content be created by email, each content category is presented in a unique way. Posting an excerpt to an article feels OK because it looks different than a full blog entry. The same goes for photo or video updates. Ultimately, bloggers can more quickly get up content and feel more comfortable posting shorter amounts and different types of content, knowing that an entry won’t look empty even if it doesn’t have all the trimmings of a “traditional” blog post.

Whether faster and shorter posting is a positive change, is a question for another time. The point now is that these new entrants are powering an evolved sense of blogging. But not everyone can play. Most particularly, while Posterous, Tumblr, Amplify, and other platforms are emerging, the existing tools, such as WordPress, TypePad, and Blogger are not adapting quickly enough to the real-time web.

There are two larger implications to this situation. The first is that new bloggers have a very attractive, lightweight, up-to-date, and media-friendly alternative when determining what platform to use. For someone who is not tech savvy, the simplicity offered in a choice like Posterous is a no brainer. Secondly, some established bloggers are making the switch. Steve Rubel is probably the best example, leaving his Micro Persuasion blog for his lifestream on Posterous, all in the name of staying agile, relevant, and keeping up with the stream.

Comparatively, the tried and true blogging systems look bloated next to these upstarts. They are beginning to feel outdated, as was using Dreamweaver or HTML to manage a website, during the rise of content management systems.

It’s time to bring these “old” blogging systems into the real-time web. That doesn’t mean im.wordpress.com or P2 (which are great WordPress efforts). In short, it would mean:

  • Faster and more ways to post: Provide simpler and more ways to get content on the web. Think Posterous for emailing any type of content to create a new entry, Tumblr’s iPhone app, or Amplify’s Firefox add-on to excerpt an article.
  • Better native media support: Handle all types of media better. For example, these platforms should have built-in media players for MP3′s or videos.
  • New content types and presentation styles: On the real-time web, not all entries are going to look like this one. In fact, most won’t. Bloggers need to be able to specify the type of entry they are creating (e.g., article excerpt). The blogging system should subsequently have a styling element that corresponds to it.
  • Simplified, lightweight versions: Time to get back to the basics. The navigation and dashboards for WordPress, Typepad, and Blogger, and other platforms have become complicated. There are way too many options, especially when compared to the new entrants.

While the established blogging players decide if they want to adapt to these changes, the new entrants have the opportunity to continue to lure the digerati to their systems. Posterous, for example, offers the ability to import an existing blog from WordPress, Blogger, Tumblr, and other popular systems. To reach the more stubborn bloggers, there’s also a strategy for these upstarts to try and somehow integrate into the existing platforms through plugins and widgets. In this case, they can offer a taste of their real-time features without the commitment of migration or having content completely outside their domains.

The web is changing (again). Blogs will either adapt to the speed and mobility of the real-time web or become another feature of website management software.

Permanent Link to“Pushbutton” Technology by Anil Dash“Pushbutton” Technology by Anil Dash

I have no doubt that some skeptics will say “Pushbutton is just PubSubHubBub by another name”, just like they said “Ajax is XMLHttpRequest by another name”, and if that’s what the super-geeky guys want to believe, I’m fine with that.

Pushbutton is a name for what I believe will be an upgrade for the web, where any site or application can deliver realtime messages to a web-scale audience, using free and open technologies at low cost and without relying on any single company like Twitter or Facebook.

Another barrier is that, while there are many different programs and clients that let you connect to Twitter or Facebook with your own applications, there haven’t been any free and open options for delivering realtime messages to a large audience if you couldn’t, or didn’t want to, rely on those companies.

Best of all, Pushbutton technologies are free, open and decentralized, meaning that the arrival of realtime on the web will not be owned or controlled by any single company.

Anil Dash continues to put out articles that get him high visibility.

Regarding “pushbutton,” as I mentioned in my Recap of the Real-time Stream Crunch Up, I think “real-time” probably has too much traction right now for another moniker (but you can applaud the effort).

Overall, it’s nice to see Anil giving some thought to the subject and in particular trying to abstract the technology aspects (like RSS Cloud or PubSubHubBub) from the end user experience and application.

But I definitely read most of his piece and thought “PubSubHubBub or “RSS Cloud.” Does that make me super geeky? I don’t think so…I just see Anil’s piece mostly focusing on the technology aspects of “pushbutton” which are embodied by these two terms. Also, he really wants his terminology adopted, so he needs to defend it. :-)

Permanent Link toMore on the “Do Internet startups need VC investment?” DiscussionMore on the “Do Internet startups need VC investment?” Discussion

At a recent tech-industry gathering in San Francisco, investors from top-tier firms Accel Partners and First Round Capital reminded a room full of entrepreneurs that there’s a lot more to the founder-VC relationship than money. Investors help company founders refine their vision, generate buzz and bring their products to market, and they should be seen as teammates, VCs said.

But this rosy picture was quickly debunked by serial entrepreneur Jonathan Abrams, founder of early social network Friendster Inc. and event-planning site Socializr Inc.

“Believing these conventional wisdoms cost me a lot of money in the past,” he said. “The real world is a lot less pretty than that utopian VC fantasy.”

Young companies, by and large, need venture capitalists as much as they ever did, Shoifot said. While it might be possible to launch on very little, it’s hard to shine without some big names behind you, he said.

First of all, the WSJ is a little behind on this topic. Not that it is closed but there was a good amount of conversation about a month ago (e.g., here was my post on the topic – Does Venture Funding Still Matter?). Then again, they have the luxury of being the WSJ and pieces like these probably are interesting to their less geeky audience.

At the very least, I got the sense the writer believes it’s not a one size fits all environment now, which is good. I’m of the perspective that taking funding is very much dependent on the entrepreneur’s goals and lifestyle choices. If you want to blow an idea out of the water, in many cases, you’ll probably need funding eventually…and you’ll likely be working 100 hours a week. If you are OK with maintaining a smaller operation and choosing a better work / life balance, you might not be the next big thing.

In either case, I think not pursuing funding until you have somewhat of a proven concept is a smart approach. I’d much rather be pursued than do the pursuing. Having a product with a satisfied customer base and money in the bank puts you in a much stronger position to negotiate.

Permanent Link toMaker’s Schedule vs Manager’s ScheduleMaker’s Schedule vs Manager’s Schedule

Most powerful people are on the manager’s schedule. It’s the schedule of command. But there’s another way of using time that’s common among people who make things, like programmers and writers. They generally prefer to use time in units of half a day at least. You can’t write or program well in units of an hour. That’s barely enough time to get started.

How do we manage to advise so many startups on the maker’s schedule? By using the classic device for simulating the manager’s schedule within the maker’s: office hours. Several times a week I set aside a chunk of time to meet founders we’ve funded. These chunks of time are at the end of my working day, and I wrote a signup program that ensures all the appointments within a given set of office hours are clustered at the end.

When you’re operating on the manager’s schedule you can do something you’d never want to do on the maker’s: you can have speculative meetings. You can meet someone just to get to know one another.

I always enjoy a perspective on time management and productivity. The problem is often the absolutist positions and that one approach fits everyone.

In general, I like and follow the principles of the Maker’s schedule, which keeps larger blocks of time together during a work day. For most people, however, it is completely impractical, as well as impossible to have “office hours.”

While it’s just another opinion, I tend to try and batch all meetings in the morning or afternoon. Another approach is to try and do all calls, meetings, etc. on certain days instead of each day.

Permanent Link toThe Day My Industry Died – Joel SpolskyThe Day My Industry Died – Joel Spolsky

We were lucky. We started late, and we hadn’t had a chance to hire very many people yet, so we didn’t burn through cash as quickly as others. And we were fortunate enough to have a software product under development, so that when the Web consulting industry disappeared, we still had money coming in. Because if you can survive the death of your industry, well, you can survive just about anything. In the next issue, I’ll tell you how Fog Creek pulled it off.

Joel provides some interesting perspective of the dotcom era in this article…but overall, I’m not getting “the day my industry died,” especially in relation to web consulting. In fact, weren’t most of the web companies that went out of business product-focused?

People simply weren’t smart with their money. That went from the VC’s who invested in “cool” businesses to the companies who had posh offices with all the perks.

Start small. Solve a problem. Be smart in the basics.

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About Ken Yarmosh

Hi. I'm your host Ken Yarmosh, a product guy, O'Reilly author, and technology connoisseur based in the DC area. I've been writing here since 2005 with a focus on startups, product strategy, interactive marketing, mobile, and more generally, digital technology's impact on business, life, and culture.
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