Ken Yarmosh – Product Strategist and Technology Connoisseur

Ken Yarmosh is a product strategist who helps organizations, businesses, VCs, and technology developers maximize their Internet and mobile investments.

The other day, my Facebook friend FaceTime'd me using FacePlant about Face Cash'ing the money he owed me. #
Follow @kenyarmosh

SiteKreator.com – Just Add Content

sitekreator.gifSiteKreator.com is the easy and affordable way for small businesses and independent professionals to build and host their web presence. Their intuitive tool allows quick in-page edits to both the site layout and content – all without software installation or having the ability to understand HTML or CSS.

Background and Purpose
The origins of SiteKreator.com are in the dot.com days. During that time, its parent company NetClime built hundreds of websites and began developing in-house tools to help automate the process. Once the bubble burst, they decided to utilize their experience to formally build tools that would help make the web accessible to the average joe. Hence, SiteKreator.com was born.

Audience and Features
SiteKreator.com really has been designed with the non-technically savvy in mind. It is a complete solution from start to finish. To get going on SiteKreator.com, a user selects a template. They can then add features like a blog, photo gallery, web forms, and even a mailing list. As they add content, all of the created pages are search engine optimized, including search engine friendly URLs. Users also get access to site stats.

sitekreator_techno.jpgConsidering that audience, there are some limitations. Those who use SiteKreator.com will have to use the templates available on the site. They feel confident with this strategy because this tool really exists for those who are clueless about the web. While not ecstatic about that, I have to admit that the template they helped put together for me was quite impressive.

There are two different editions of SiteKreator.com – Personal and Business (the Business Edition is still in Beta). The Personal Edition comes with less file storage, does not provide the option to utilize the high-end Business Edition templates, and does not allow header customizations. But both allow domain mapping, so that sites don’t have to exist solely under the SiteKreator.com domain.

One additional feature to note – and I think it’s a strong one – is that those who utilize SiteKreator.com also get access to its global Content Delivery Network. As I spoke with CEO Ivaylo Lenkov, he told me that several sites had been slashdotted and that they were easily able to handle the traffic (he also mentioned that whenever they reach 35% bandwidth utilization, they upgrade the network). This sort of robustness often is not available at the pricing point they offer this service under.

Pricing
For those that only have a 10 MB site or less, they can utilize SiteKreator.com for free. Otherwise, packages start at $19.95 / year for the Personal Edition and $95.00 / year for the Business Edition.

Conclusion
SiteKreator.com is a promising tool, truly making the web accessible to the artist, doctor, lawyer, or just the average joe. Their biggest challenge will be to reach out to the market they are trying to serve. But if they can get a foot in that door, I think they will be quite successful.

tagged under

Update: Mailroom Does Branded E-mail

In response to my Hosted Gmail Goodness post, I received two notes from Sproutit. The first was this comment from Peter. The second was a note from Charles Jolley, the Sproutit CEO, via e-mail:

I just wanted to let you know that we added the branded email feature you asked for a little while ago to Mailroom. You can just go to the Email part of your settings and set the From: address you want Mailroom to use.

I hope your summer is going well!

Cheers,
-Charles

PS. We actually use Gmail for your domain for Sproutit right now. Gmail works great for personal email. Of course, we forward any address we need to share as a team such as sales, support, and contact, to Mailroom. Many of our customers use Mailroom and Gmail together like this as well.

Harvest and 14 Dayz – Web Based Time Trackers

I’ve been using Harvest the last several weeks to keep better track of my time. Harvest is a web based time tracker – no software installation is necessary and it is available from any computer that has an Internet connection.

This week, I came across 14 Dayz via Emily Chang’s eHub (read her interview with 14 Dayz). 14 Dayz is another online time tracking tool.

Bringing this sort of functionality as a hosted, maintained service at a reasonable pricing point is a winner in my book. I did a brief comparison of Harvest and 14 Dayz for my weekly column (read: blog) at the Duct Tape Marketing Channel:

In my experience, time tracking can be a real pain. Typically, time tracking “software” (which often amounts to a spreadsheet) is developed and maintained in-house. The maintenance side of things can be a job in and of itself. But it usually falls under one of the many projects the “tech guys” are managing, meaning that it doesn’t get the attention it deserves. That’s especially true for smaller businesses.

Internet Innovations at the Duct Tape Marketing Channel

If you have followed my blog for any length of time, then you know that I’ve worked with John Jantsch in the past. My introduction to him first started as a participant in one of his Ultimate Marketing System courses.

Since that time, I’ve kept in touch with John, occasionally pointing him to new tools that I thought were useful or interesting. Thankfully, John found some of that helpful, which is why I think he invited me to join his Duct Tape Marketing Channel.

John just extended his previously well respected Duct Tape Marketing Channel to include 14 new blogs about Small Business. In doing so, I believe he is building one of the definitive resources about Small Business on the web. The focus ranges far beyond marketing now, including topics such as CRM, recruitment, and many more.

My blog is called “Internet Innovations”, covering tools I think Small Business owners will find particularly helpful. It’s a great opportunity to reach the already established audience John has been engaging, in addition to the many other small businesses that will utilize the site going forward.

I’m going to approach this blog more like a weekly column, which I hope to publish on Wednesdays.

Be sure to check out Internet Innovations.

Hosted Gmail Goodness

I use Gmail for both my personal and business e-mail. The business side of things is relatively new (within the last month or so). I’ve fortunately been selected as a beta participant for the Hosted Gmail service – so I am using my TECHNOSIGHT e-mail address with Gmail, as opposed to an ‘address@gmail.com’. In order to get all my TECHNOSIGHT e-mail addresses running through Gmail, the only thing I really needed to do was change my MX records.

Hosted Gmail is going to be a real winner for Google, especially if they decide to offer it as a paid service. I’d gladly pay for it – it is just that useful. I previously was using Mozilla Thunderbird via IMAP to do work e-mails. I actually really like using an e-mail client, as I think most people do. But with that being said, I am a relatively mobile worker and I use multiple laptops. Even with IMAP, it still was a pain to use Thunderbird.

Now, no matter where I am, my e-mail inbox appears the same because I view it through a web browser. Sure, I give up a couple of niceties like fuller rich text editing and return receipts but it’s worth it for me.

A similar service is what Sproutit is doing with Mailroom (see my interview with Sproutit CEO Charles Jolley). My biggest qualm with Mailroom though, is that you don’t get a fully branded e-mail address (e.g., my e-mail would show as ‘technosight@sproutitmail.com’).

Over the past month or two, Gmail has been painfully slow. I imagine that it’s because of its popularity. Among my friends (20 somethings), there are few people I know who don’t have a Gmail account. Hopefully, they can do some sort of hardware upgrade in the near future.

I’ll be posting on some tools for mobile workers pretty soon.

tagged under ,

Instant Messaging 2.0? Yahoo! Messenger Still Not

Yahoo! Messenger with Voice now includes plug-ins “designed to let people to do things like track eBay auctions, see friends’ wish lists on Amazon.com, collaborate real-time on event planning and compare calendars with contacts” (via ZDNet).

Guess what? I don’t care! I don’t need my chat application to do any of that – I already have a web browser.

But what I do need it to help me with is to better manage my interactions with those on my buddylist. If presence is the new dial tone, then I need better ways to manage my presence. I want to be able to make my availability known to certain subsets of my contacts.

Perhaps, for example, I’d like to be available via IM to a group of people I am working with but not all of my business contacts. The only option I have right now is make my IM “invisible” to everyone. That’s obviously not useful if I do want to take advantage of IM for a subset of all my contacts.

Presence based systems – AIM, Skype, Yahoo! Messenger, and others – could benefit from this concept across the board. But as I mentioned in the past, social networks could utilize a similar idea too, by refining the types of contacts in your network and changing the way each contact can access and interact with you.

Right now, the only way I’m accomplishing this separation is by having two different AIM accounts. One is exclusively for work and the other is personal. I can run both through Trillian but I have the option to shutdown the personal one when I really need to concentrate or to run only the personal account on the weekends.

If presence is to become the new dial tone, this functionality will have to evolve – and I’m surprised it hasn’t already. For me, better presence management is more important than getting Yahoo! Messenger to support RSS. When we have that, then we can talk about Instant Messaging 2.0.

tagged under ,

Lead Generation for the Complex Sale

Lead Generation for the Complex Sale is a new book by Brian Carroll, CEO of InTouch Incorporated. In the book, Brian focuses on providing a proven process for generating business-to-business leads for complex sales, where ‘complex sale’ is defined as a sales process occurring over a period of 6- to 36-months.

Brian is probably one of the first people to write about this subject in consideration of today’s business environment and the new technology tools available to marketers. He writes:

In light of the challenges posed in the complex sale, marketers cannot afford to focus their budgets on building brand through traditional advertising when broad-scale media are so costly and lack the proper targeting. In short, a good reputation leads others to make conclusions about the corporate brand, but the corporate brand itself does not create the reputation.

[t]actics like thought leadership, public relations, and analyst coverage are more effective than traditional advertising efforts. These build trust on the strength of outcomes and capabilities.

In Chapter 12, entitled “Lead Generation on the Web”, Brian looks at the importance of the Internet in the process of lead generation:

Clearly the Internet has become the go-to resource for most companies looking for solutions. Today, in many instances, marketers are seizing control of the company Web sites. With this comes the responsibility for optimizing its heralded potential to turn visitors into customers. Is your Web site ready to fill the role of the presales consultant?

Having a preales consultant via the Web is particularly important if you are an independent consultant like me. I simply don’t have the time to qualify every lead myself.

Of course, new tools like blogs, RSS, and podcasting are now widely available and are particularly helpful when it comes to driving the thought leadership mentioned earlier. Brian calls blogging the great equalizer for small businesses. And he backs that up by what it has done for his company (do a search on B2B lead generationhis blog comes up first):

[blogging] is used in a variety of ways and means to support the sales process…[b]logging is also important to our lead nurturing program.

I really enjoyed Brian’s book and thank him for sending me a preview copy (which I unfortunately did not get a chance to review until this past weekend). It is well organized and well written. I highly recommend it and hope you will enjoy it too.

For some other thoughts, check out what Debbie Weil had to say about the book in relation to Book Launch 2.0.

Older Articles

About Ken Yarmosh

Hi. I'm your host Ken Yarmosh, a product guy, O'Reilly author, and technology connoisseur based in the DC area. I've been writing here since 2005 with a focus on startups, product strategy, interactive marketing, mobile, and more generally, digital technology's impact on business, life, and culture.
Learn more »

  • RSS
  • Contact
Creating iPhone and iPad Apps: An O'Reilly Book. Coming Soon.